/* Identidade visual do Help Desk Shop Analytic.
   Paleta propositalmente distinta do sistema principal (que usa azul/roxo)
   para evitar que o cliente confunda as duas telas de login. */
:root {
    --hd-navy: #0d2b4e;
    --hd-teal: #0f766e;
    --hd-teal-dark: #0b5c56;
    --hd-amber: #f59e0b;
    --hd-bg: #f3f6f6;
    --hd-texto: #16221f;
}

* { box-sizing: border-box; }
body { font-family: -apple-system, "Segoe UI", Roboto, Arial, sans-serif; background: var(--hd-bg); margin: 0; color: var(--hd-texto); }
.container { max-width: 960px; margin: 0 auto; padding: 24px; }
.card { background: #fff; border-radius: 10px; padding: 24px; box-shadow: 0 1px 3px rgba(15,45,42,.08); margin-bottom: 16px; border-top: 3px solid var(--hd-teal); }
.form-grupo { margin-bottom: 16px; }
label { display: block; font-weight: 600; margin-bottom: 4px; font-size: 14px; color: var(--hd-navy); }
input, select, textarea { width: 100%; padding: 10px; border: 1px solid #cfd8d6; border-radius: 6px; font-size: 14px; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--hd-teal); box-shadow: 0 0 0 3px rgba(15,118,110,.15); }
button, .botao { background: var(--hd-teal); color: #fff; border: none; padding: 10px 18px; border-radius: 6px; cursor: pointer; font-size: 14px; text-decoration: none; display: inline-block; font-weight: 600; }
button:hover, .botao:hover { background: var(--hd-teal-dark); }
.erro { color: #b91c1c; background: #fee2e2; padding: 10px; border-radius: 6px; margin-bottom: 16px; }
.sucesso { color: #166534; background: #dcfce7; padding: 10px; border-radius: 6px; margin-bottom: 16px; }
table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 8px 10px; border-bottom: 1px solid #eee; font-size: 14px; }
th { color: var(--hd-navy); }
.acoes-tabela { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }
.acoes-tabela form { display: inline-flex; }
.acoes-tabela button, .acoes-tabela .botao { padding: 6px 10px; font-size: 12px; white-space: nowrap; }
.badge { padding: 2px 8px; border-radius: 12px; font-size: 12px; font-weight: 600; }
.badge-aberto { background: #dbeafe; color: #1e40af; }
.badge-em_andamento { background: #fef3c7; color: #92400e; }
.badge-aguardando_cliente { background: #fce7f3; color: #9d174d; }
.badge-resolvido { background: #dcfce7; color: #166534; }
.badge-fechado { background: #e5e7eb; color: #374151; }
.badge-reaberto { background: #fee2e2; color: #991b1b; }

nav.hd-nav { background: var(--hd-navy); color: #fff; padding: 12px 24px; display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 12px; }
nav.hd-nav .hd-marca { display: flex; align-items: center; gap: 10px; flex-shrink: 0; }
nav.hd-nav .hd-marca img { height: 22px; width: auto; background: #fff; padding: 4px 8px; border-radius: 6px; }
nav.hd-nav .hd-selo { background: var(--hd-teal); color: #fff; font-size: 11px; font-weight: 700; letter-spacing: .04em; padding: 3px 9px; border-radius: 999px; text-transform: uppercase; white-space: nowrap; }
nav.hd-nav .hd-nav-links { display: flex; align-items: center; gap: 20px; flex-wrap: wrap; }
nav.hd-nav a { color: #cfe8e5; text-decoration: none; font-size: 14px; }
nav.hd-nav a:hover { color: #fff; }
nav.hd-nav .hd-nav-divisor { width: 1px; height: 18px; background: rgba(255,255,255,.2); }
nav.hd-nav .hd-nav-usuario { color: #fff; font-size: 14px; font-weight: 600; }

.mensagem { padding: 12px; border-radius: 8px; margin-bottom: 10px; }
.mensagem-cliente { background: #eef7f6; border-left: 3px solid var(--hd-teal); }
.mensagem-interno { background: #fef7ea; border-left: 3px solid var(--hd-amber); }
.mensagem-meta { font-size: 12px; color: #666; margin-bottom: 4px; }

.lista-anexos { display: flex; flex-direction: column; gap: 8px; }
.anexo-item { display: flex; align-items: center; gap: 8px; padding: 8px 12px; background: #f3f6f6; border-radius: 6px; text-decoration: none; color: var(--hd-texto); font-size: 14px; }
.anexo-item:hover { background: #e6ebea; }
.anexo-item .anexo-icone { font-size: 16px; }
.anexo-item .anexo-tamanho { color: #5b6b68; font-size: 12px; margin-left: auto; }
.mensagem .anexo-item { margin-top: 6px; background: rgba(255,255,255,.6); }

/* Tela de login */
.hd-login-shell { min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 24px; }
.hd-login-card { background: #fff; border-radius: 14px; box-shadow: 0 10px 30px rgba(13,43,78,.12); max-width: 460px; width: 100%; overflow: hidden; }
.hd-login-topo { background: #fff; padding: 32px 32px 22px; text-align: center; border-bottom: 1px solid #e6ebea; }
.hd-login-topo img { max-width: 300px; width: 100%; height: auto; margin-bottom: 14px; }
.hd-login-topo .hd-selo { display: inline-block; background: var(--hd-teal); color: #fff; font-size: 12px; font-weight: 700; letter-spacing: .05em; padding: 4px 12px; border-radius: 999px; text-transform: uppercase; }
.hd-login-corpo { padding: 28px 32px 32px; }
.hd-login-corpo h2 { margin: 0 0 4px; font-size: 20px; color: var(--hd-navy); }
.hd-login-corpo p.hd-sub { margin: 0 0 20px; font-size: 13px; color: #5b6b68; }